Forward overflow and after-hours
Point your busy, no-answer or after-hours calls at your CallFoundry line. Your published number doesn't change.
The AI front office for HVAC and home services
Never lose another job because nobody answered the phone.
CallFoundry answers every overflow and after-hours call, qualifies the customer, captures the job, and gets emergencies to your on-call tech — 24/7, in your company's name.
Built for HVAC first, with plumbing, electrical, roofing, garage door, pest control and restoration ready too. In private testing now; join the list and we'll reach out.
Live call · 9:47 PM
Summit Heating & Air
Good evening, and thanks for calling Summit Heating & Air. This is Riley, the team's virtual assistant — I'm an AI. How can I help?
Hi, my furnace stopped working and the house is freezing.
Oh no, no heat is no fun. Let's get this taken care of. Is the system not running at all, or running but not working well?
New lead · sent to your team
Maria Lopez · No heat, system not running
2210 South Congress Ave · Prefers tomorrow morning
What happens when a new customer calls tonight while your office is closed?
If the answer is voicemail, they're probably already calling the next company on the list. Recovering even one or two of those jobs a month changes the math. CallFoundry makes sure that call gets answered, qualified, and handed to your team.
How it works
Keep your number. Forward the calls you miss.
It answers like your best CSR
Greets callers in your company's name, finds out what's wrong, checks your service area, and collects what a tech needs to show up.
Your team gets a clean job
A structured lead with the issue, address and preferred time — and emergencies go straight to your on-call number.
A real exchange
Warm with callers. Precise for your team.
It uses the caller's name, reacts to what they're dealing with, and reads the details back before it wraps up — then sends your team a lead they can act on.
- Recognises no heat, no cooling, leaks, noises, tune-ups and quotes
- Knows your hours and service area, and declines politely outside it
- Answers from the FAQs and prices you approve — nothing else
Good evening, and thanks for calling Summit Heating & Air. This is Riley — I'm an AI. How can I help you today?
My name is Michael Lindell.
Nice to meet you, Michael. Can you tell me a little about what the system is doing?
My AC stopped cooling this afternoon.
I'm sorry your AC is out. Let's get someone looking at it. Is the system not running at all, or running but not working well?
…
Thanks, Michael. Just to recap: no cooling at 1904 Willow Street, and you'd like tomorrow morning. I've sent your request to the team, and they'll reach out at the number ending in 0142 when the office opens to confirm a time.
Built to protect your name
It never guesses. It never pretends. It never plays technician.
Emergencies escalate — every time
Gas smell, carbon monoxide, smoke, sparking and flooding trigger safety instructions and go straight to your on-call team. No diagnosis, ever.
Only facts you've approved
Prices, policies and promotions come word-for-word from answers you approve. Anything else: "the team will confirm" — and you see the question.
Always honest that it's an AI
Every call opens with a clear disclosure, and it tells anyone who asks. Callers can always ask for a person.
Every call on the record
Transcript, summary, what was captured and why it escalated — reviewable by your team, with changes logged.
What you get
Your front office, open all night.
24/7 answering
Overflow, after-hours, weekends and holidays.
Intake that knows your trade
A no-heat call, a clogged drain and a broken spring each get the right questions. Add the words your customers use.
Emergency routing
Safety script first, then your on-call tech — or an urgent callback if they can't answer.
Transfers to a person
During your hours, callers who ask get your office line.
Clear dashboard
Calls answered, qualified leads, requests and escalations at a glance.
Appointment requests
Preferred times captured for your dispatcher to confirm. Direct booking and calendar sync are coming.
Start with a guided pilot.
We set it up with your hours, service area, services and approved answers, test it with you, and send a 30-day report of the calls it answered and the jobs it captured.
Coming soon
Get early access.
We're testing CallFoundry with a small group of home-service companies before launch. Tell us about yours and we'll reach out when a pilot spot opens.
We'll only use your details to contact you about CallFoundry.
Questions owners ask
Will callers know they're talking to an AI?⌄
Yes. Every call opens with a clear disclosure, and it answers honestly if asked. We think that's the right way to do it — and callers who want a person can ask for one.
What if a caller has a real emergency?⌄
Gas smells, carbon monoxide, smoke, sparking and flooding get immediate safety instructions and go to your on-call number. If nobody answers, it takes a callback number and address and flags the call as an emergency. It never tries to diagnose.
Do I have to change my phone number?⌄
No. You keep your number and forward the calls you want covered — after hours, overflow, or both.
Will it quote prices?⌄
Only prices you've approved, word for word — like your diagnostic fee. For anything else it tells the caller your team will go over pricing, and shows you the question.
Does it work with my scheduling software?⌄
Today it captures appointment requests for your team to confirm. Calendar sync and field-service integrations are on the roadmap, starting with the tools our pilot customers use.
What does it cost?⌄
Pilot pricing depends on your call volume and the coverage you want; we'll go over it with you before anything is billed.